PRIVACY POLICY

RAMSTI Inc. (“RAMSTI,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or make a purchase through www.ramsti.com (the “Website”), contact us, or otherwise interact with us.

By using the Website, you acknowledge that you have read this Privacy Policy. Where applicable law requires your consent for a particular use of your personal information, we will ask for your consent. You may choose not to provide certain information; however, we may be unable to process your order, provide a requested service, or respond to your inquiry without it.

Personal Information We Collect

The information we collect depends on how you interact with RAMSTI.

Information you provide to us

We may collect:

Your name, email address, telephone number, and billing or shipping address.
Account information, such as your login details and saved preferences.
Order information, including items purchased, order history, delivery details, returns, and exchanges.
Payment-related information. Payments are processed by third-party payment providers. We may receive transaction details and limited payment information from them.
Information you provide when contacting customer care, completing a form, subscribing to marketing communications, or participating in a promotion or survey.
Preferences you choose to share, such as wish-list items, product preferences, or marketing preferences.

Please do not send complete payment card details or other sensitive personal information to RAMSTI by email or through social media.

Information collected automatically

When you visit the Website, we and our service providers may automatically collect technical and usage information, such as:

Your IP address and approximate location derived from it.
Browser, device, operating-system, language, and time-zone information.
Pages viewed, links clicked, time spent on the Website, and referring websites.
Cookie identifiers and similar online identifiers.

We use cookies and similar technologies as described below.

Information from other sources

We may receive information from service providers that support our Website, payments, delivery, customer care, analytics, and marketing. We may also receive information from other sources where permitted by law.

How We Use Personal Information

We may use personal information to:

Process, confirm, fulfill, and ship your orders.
Provide order, payment, delivery, return, and exchange updates.
Respond to customer-care requests and communicate with you about your orders.
Create and manage your account, if you choose to create one.
Send marketing communications if you have subscribed or otherwise consented where required. You can unsubscribe at any time.
Remember your preferences and improve your experience on the Website.
Understand Website performance and improve our products, services, and customer experience.
Detect, investigate, and help prevent fraud, security incidents, and unlawful activity.
Comply with legal obligations and establish, exercise, or defend legal claims.

We will not use personal information for purposes that are incompatible with those described in this Policy unless we provide notice or obtain consent where required by law.

Cookies and Similar Technologies

The Website may use cookies, pixels, and similar technologies to operate the online store, remember preferences, understand how visitors use the Website, and measure or deliver advertising.

You can control cookies through your browser settings and, where available, through the Website’s cookie-preference tool. Disabling certain cookies may affect Website features, checkout, or saved preferences.

Where required by applicable law, we will request your consent before using non-essential cookies or similar technologies.

How We Share Personal Information

We may disclose personal information to service providers and other parties where reasonably necessary for the purposes described in this Policy, including:

E-commerce platform and Website-hosting providers.
Payment processors and fraud-prevention providers.
Shipping, courier, and order-fulfilment providers.
Customer-service and communications providers.
Analytics, Website-performance, and marketing providers.
Professional advisers, insurers, auditors, and legal representatives.
Government authorities, courts, or law-enforcement bodies where required by law or necessary to protect rights, safety, or property.

Our service providers may use personal information only as needed to provide services to RAMSTI and as permitted by applicable agreements and law.

If RAMSTI undergoes a merger, reorganization, financing, or sale of all or part of its business, personal information may be disclosed as part of that process, subject to appropriate confidentiality and legal protections.

Advertising and targeted advertising

Where RAMSTI uses advertising technologies, advertising partners may collect information through cookies or similar technologies to measure advertising or show you relevant ads. Depending on the law that applies to you, this activity may be considered targeted advertising or the “sharing” of personal information.

Where required by law, you may opt out through the Website’s cookie settings or by contacting us at info@ramsti.com.

International Transfers

RAMSTI and its service providers may process personal information in countries other than the country where you live. Those countries may have different data-protection laws. Where required by law, we use appropriate safeguards for international transfers and take reasonable steps to protect personal information.

How Long We Keep Personal Information

We keep personal information only for as long as reasonably necessary for the purposes described in this Policy, including fulfilling orders, providing customer care, maintaining business and tax records, resolving disputes, and meeting legal obligations.

When information is no longer needed, we will delete it, anonymize it, or securely retain it only where the law permits or requires.

How We Protect Personal Information

RAMSTI uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. Payment transactions are handled through third-party payment providers using their systems and security measures.

No online service or method of transmission can be guaranteed to be completely secure. If a security incident affects your personal information, RAMSTI will take steps required by applicable law.

Your Privacy Rights

Depending on where you live and the laws that apply, you may have the right to:

Request access to personal information RAMSTI holds about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information, subject to legal and business-record requirements.
Receive certain information in a portable format.
Withdraw consent where processing is based on consent.
Object to or request limits on certain processing.
Opt out of marketing communications.
Opt out of certain targeted advertising or sharing activities.
Make a complaint to the relevant privacy regulator.

To submit a request, contact us at info@ramsti.com. We may need to verify your identity before responding. If someone submits a request on your behalf, we may ask for proof of their authority. We will respond within the time required by applicable law.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email. Even if you opt out of marketing, we may still send messages necessary to complete an order or provide customer support.

Children’s Privacy

The Website is not intended for children below the minimum age at which they can provide consent to online data processing under the laws that apply in their location. RAMSTI does not knowingly collect personal information from children who are below that age. If you believe a child has provided us with personal information, please contact us at info@ramsti.com so we can review and, where appropriate, delete it.

Third-Party Websites and Services

The Website may contain links to third-party websites or services. Their privacy practices are governed by their own policies. RAMSTI is not responsible for the privacy practices, content, or security of those third parties. Please review their policies before providing them with personal information.

Changes to This Privacy Policy

RAMSTI may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last updated” date. If a change materially affects how we use personal information, we will provide notice or seek consent where required by law.

Contact Us

For questions, privacy requests, or concerns about this Policy, contact:

RAMSTI Inc.
Email: info@ramsti.com
Website: www.ramsti.com